Suuchi Ramesh joins Sheri Hinish, host of the Supply Chain Revolution podcast, in a two-part interview to discuss the future of digital transformation, inclusion in the supply chain, and women in STEM. Listen now!
Q: There is one point I want to talk about it because I think a lot of technology vendors and technologists underestimate the need to address the human element in digital transformation. When you think about the future of work and autonomous supply chain, where do you think humans add the most value? What role do they play?
Key Takeaway: The one thing that we have thought about is the human element is understanding the job role and translating that to very effective UI and UX. It’s easy to build top-down software, which is really layered and almost elitist, which means you’re kicking out 95% of people across the supply chain. The human element comes from understanding these different job roles and 95% of these folks across the supply chain. You cannot have your UI & UX team be successful at building intuitive software if they don’t understand the job roles.
Q: The other part of that is inclusivity and designing for inclusion. We know that women are grossly underrepresented in the supply chain and technology, especially in leadership roles. Can you share a story of adversity and your rebound as a tech startup’s female CEO?
Key Takeaway: My stories of adversity may be more similar to any other entrepreneur when you’re running a startup and bootstrapped for the first few years. Every decision mattered, which set the foundation of who we are as a company. However, I was always careful about the people I surrounded myself with, being a woman in STEM and an immigrant running a tech startup. I’ve always over-indexed on that and quantified the person I want around me to make quick decisions on who I want on the team.
If I could give all entrepreneurs advice and those who especially that you are part of an underrepresented segment, you have to over-index on the people around you. While qualifications and resume are important, you also need people on your team who are a cultural fit and bring the right attitude that aligns with the company’s core values. You should almost be selfish on this as it directly impacts your company’s success.
Q: Alright, this is our last question! Can you share some advice that you would give to yourself 10 years ago?
Key Takeaway: That’s a tough one. I would probably say nothing worth doing is easy because I wish I had started Suuchi a little earlier. So, I would tell myself to take those risks, which is, of course, easier said than done. Going back to the earlier point on women in STEM, women have the advantage, or disadvantage depending on how you look at it, of overthinking things. They tend to give things a shot and get it done faster and saying “F” the consequences by taking it a day at a time.