Okta in identity management, Salesloft across the sales tech stack, Snowflake for data management – the concept of single source of truth is not new in other domains within companies. The single source of truth is still new though for supply chains. Not surprising since the digitization of supply chain activities had fallen behind the adoption of software for engineering, data gathering and sales. But we are operating in a fast-digital-adoption era where if companies do no adopt SSOT systems to manage supply chains, they will be swallowed by software shock and dissonance.
Diving deeper into 4 reasons why:
1. Companies use between 5 and 25 systems to manage their supply chain
Even at the smaller company or startup phase, companies have at least 5 systems and logins going upto 25+ systems across the supply chain for enterprise companies. While 25 seems many, you would be surprised at how quickly software systems add up. There are task management systems, quality management systems, accounting software, PO software, multiple e-commerce and retail channel digital systems and logins, warehouse and inventory management, transportation management systems, etc and more. Most employees and vendors need access to multiple of these systems to perform their daily jobs. Harmonizing all these access points to a single sign on across the supply chain would save employees and external supply chain participants a ton of time, and costs.
2. Lower ROI from underlying systems without an SSOT
The hassle of needing to sign on to a myriad number of systems results in most users not adopting each system as voraciously as they should. In an ideal world, folks would login to each system multiple times a day, pull the data sets they need, and marry all data sets together for smart, cohesive insights. But that is a lot of work to run daily! And realistically people have actual jobs to do versus needing to spend time hopping across multiple login pages. So, while each of these underlying systems is likely wonderful, companies are far from reaping the highest ROI from these investments.
3. Leverage important data but escape from technical, and UI debt
Even if users were to login to the many systems they need daily, they’re not enjoying using the corresponding software interfaces. Companies do not invest in 20+ systems overnight. Likely they evaluated each system and added to the supply chain tech stack over many years. While the data stored in each system may be important, many of these systems in the technology stack are likely saddled with burdensome technical and UI debt. Having a unifying platform function as a SSOT empowers users with the important data they need from these underlying systems while simultaneously consuming this data off a more modern user interface and technology architecture delivered by the SSOT.
4. Higher safety and security with SSOT
No doubt having one sign on across user types both internal and external to the organization exponentially reduces risks of security breaches and increases data safety and integrity. We know the cost of a data and security breach can be immense and dangerous, consuming companies overnight. An SSOT allows companies’ data, information, security & compliance managers, and their teams to breathe a little easier.